Public, Non-Public and Pre-K school personnel and administration can use the links below to access applications, forms and Office of Pupil Transportation (OPT) policy and procedure information.


1. Requesting OPT Services

There are two categories for Requesting OPT services, please review below to see which category your request falls under in order to proceed to the correct instructions.

  • Schools that are requesting OPT services for the first time, or those that wish to request changes to the type of service they now receive, or schools that are moving to a new location or are opening a new site at another location, should follow the instructions available below titled: "New or Moving Schools".

  • Schools that are requesting general education bus service after 4:00PM should follow the instructions below titled: "After 4:00 PM Busing".

Schools that do not currently receive any services from OPT (and therefore do not have an “OPT Code”) that also wish to receive GE busing after 4:00 PM, should complete and submit both of the above requests.

New or Moving Schools  After 4:00 PM Busing 

2. Search School and Student Information

Schools can use the OPT School and Student Transportation Search to search for school and student information.

  • Choose the School Transportation Information search to see a school's session times, yellow bus and MetroCard information.
  • Choose the Student Transportation Information search to see a student's information. You will need to enter the student's 9-digit student ID number and date of birth in order to view this information. For a general education student, you can see information that includes session times, scheduled morning pick-up and afternoon drop-off times, bus stop locations and bus company information. For a special education student you can see session times, route number and bus company information.
School & Route Info  Delays & Breakdowns  Bus Route Status  Pre-K Bus Route Status

3. School Calendar and Session Time Information

Schools can use the OPT School and Student Transportation Search to search for school and student information.

Non-Public School Calendar Login  DOE Session Time Login

4. ATS and NPSIS Transportation Information

OPT depends on accurate data to provide services to students and schools. Automate the Schools (ATS) and Non-Public Schools Information System (NPSIS) data is used by both schools and OPT to manage transportation services for students.


5. Information Schools Can Provide to Parents

School staff can access forms and information to give to parents and guardians in the Parent Resources section. Translations of some information for parents and guardians is also available in Arabic, Bengali, Chinese, Haitian Creole, Korean, Russian, Spanish and Urdu.

Go to Parent Resources 

6. Conduct & Safety

Parents and guardians should discuss transportation conduct and safety rules with their children and share the safety tips below. Make the trip to and from school both safe and enjoyable- think safety at all times.

Safety Tips for Students Riding a Bus

  • Get to the bus stop at least five minutes before the bus is scheduled to arrive.
  • When the bus approaches, stand at least three giant steps (6 feet) away from the curb, and line up away from the street.
  • Wait until the bus stops, the door opens, and the driver says that it's okay before stepping onto the bus.
  • If you have to cross the street in front of the bus, walk on the sidewalk or along the side of the road to a point at least five giant steps (10 feet) ahead of the bus before you cross. Be sure that the bus driver can see you, and you can see the bus driver.
  • Use the handrails to avoid falls. When exiting the bus, be careful that clothing with drawstrings, and book bags with straps don't get caught in the handrails or doors.
  • Never walk behind the bus.
  • After you get off the bus, walk at least three giant steps away from the side of the bus.
  • If you drop something near the bus, tell the bus driver. Never try to pick it up because the driver may not be able to see you.
  • Students can only board/disembark the bus at their designated stop.
  • On the bus, children should talk quietly, be courteous to the driver, and follow the driver's instructions. They shoud stay seated during the bus ride and keep the aisles clear.

  • The Department of Education has offered additional guidelines schools may adopt regarding dismissal of K-2 students at their bus stop. View a video for schools.

    Enhanced Dismissal Guidelines Procedures

    In an effort to enhance student safety and to align dismissal scheduling and supervision of general education buses for students in grades K-2 with current school-based best practices, the DOE recommends that schools adopt an enhanced dismissal policy for their students riding general education buses. Please review this guidance overview document, which provides a summary of current practices and new guidance procedures. Sample communications to parents can be found below.

    In addition, these training videos are provided for school staff and parents:

    For questions, contact your FSC transportation liaison.

    Conduct on Schools Buses

    The school bus student incident report is designed to assist school bus drivers and attendants in reporting issues of student misconduct. In the event of an incident, the bus driver or attendant will provide a copy of the report, with a specific control number, to the school of the student concerned. Public schools enter the complaint into the Online Occurrence Reporting System (OORS). The Department of Education has produced this guide for schools to help teach appropriate behavior on school buses. If behavior becomes inappropriate on the school bus, schools should refer to this guide.

    Pedestrian Safety Around the School

    Student and street safety are primarily the responsibility of the Department of Education’s Office of School Safety, the New York City Department of Transportation (DOT) and the New York City Police Department (NYPD). In order to promote safe walking to schools, the Department of Transportation's Safe Routes to Schools program features a school safety map for each elementary and intermediate school having an enrollment of 250 students or more. Each map shows the roadway network, school locations and traffic safety infrastructure, including designated school crosswalks where school children are recommended to cross.

    School crossing guards are provided by the NYPD. Principals who would like crossing guards should contact the commanding officer of their local precinct and ask if the precinct can provide a guard. The DOE asks that principals please understand that it is difficult for the NYPD to provide as many guards as are requested each year and also, more generally, to understand that crossing guards are trained only to help children cross the street and are not able to assist schools with other matters like directing traffic and issuing tickets.

    Walking to School

    While OPT is charged with providing transportation by yellow bus and public transit for all students in New York City, we support the City’s initiative to have as many children walk to school as possible. OPT and the New York City Department of Transportation (DOT) would be happy to help schools design walking programs to their school. More information, resource guides and promotional materials are available from NYC's Department of Transportation. Another good site with information about walking to school is the New Zealand Department of Transportation. If you would like more information about promoting walking to school, including the creation of a Walking School Bus, please contact your school’s Transportation Account Manager or OPT.