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Training & Support

Use the links below for basic information about managing transportation at your school.

  • Operational Checklists highlight specific tasks transportation coordinators complete at specific times of the school year.
  • Guides for managing MetroCards outline steps to request additional cards, correctly confirm eligibility before distributing cards, and troubleshooting issues.
  • Instructions for using different OPT applications page are available here.
  • Transportation Workshop details and schedules are listed here.
  • Request a Transportation Check-up via email (ejacobs2@schools.nyc.gov). We will reply and arrange a date and time to review your current transportation information and offer assistance.

Managing Summer and Fall Transportation Data


Summer/Fall Transition Workshops for Public & Charter Schools



May

4

May

11

May

18

May

25

Transportation Basics



Transportation Skill Building:
Workshops developed for school staff with novice or intermediate skills will be held at OPT headquarters in Long Island City. The sessions are structured to allow participants to trouble shoot specific issues in their schools and review individual school data to discuss problem solving. Agenda topics include:

  • OPT Ridership reports
  • Using the OPT 199 application
  • Requesting replacement MetroCards
  • Variance and distance check requests
  • Suspensions and Students in Temporary Housing
  • NCLB and Gifted & Talented programs
  • Field trips

Please review the schedule of dates below and e-mail ejacobs2@schools.nyc.gov to sign up for a specific workshop date. You will receive confirmation and workshop information in advance of the scheduled date. All workshops are scheduled from 9 a.m. to 2 p.m. at OPT headquarters in Long Island City, Queens.


For Non Public Schools

Transportation Skill Building
Workshops developed for staff at Non-Public Schools with novice or intermediate skills will be held at OPT headquarters in Long Island City. The sessions are structured to allow participants to troubleshoot specific issues in their schools and review individual school data to discuss problem solving. Agenda topics include::

  • Using NPSIS to manage transportation
  • OPT Ridership reports
  • Using the OPT 199 application
  • Managing MetroCards
  • Using OPT Web applications

Please contact Adrian Clarke (aclarke23@schools.nyc.org) if you require training assistance. Phone support or school visits can be arranged.